Screen Shot 2019-10-09 at 5.14.46 PM.png

Quality Improvement Coordinator (RN or LPN Required)

JOB TITLE: Quality Improvement Coordinator (RN or LPN Required) 

DEPARTMENT: Integrated Health Services

FLSA: Full-Time; Exempt

DURATION: Open Until 11/08/2019

HIRING RANGE: $40,000-$50,000



The Quality Improvement Coordinator supports the activities of the Quality Improvement (QI) Program for the clinic. Responsibilities include: data collection, analysis and report preparation. Supports the Quality Improvement Committee (Internal) and the Quality Compliance and Improvement Committee (Board). Participates and assists in preparation for clinical audits and surveys.  

This position will have the added functions to include, but not limited to: Supporting the Grants Management functions of the organization to include tracking and reporting data outcomes required to meet grant expectations.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. All applications will be reviewed and those deemed most qualified will be contacted for interview.  Please do not call the Human Resources Office to check the status of an application. Jobs will be open a maximum of 30 days from initial posting.


  • Manage and report data required by federal, state and other agencies on a timely basis.

  • Assist the Medical Director and Quality Improvement Manager in the Quality Compliance and Improvement (QCI) process including arranging meetings, QCI activities and reports/minutes. Staff member is the Reporting Secretary of the QCI committee.  

  • Responsible for HIV/STD and Primary Care Services provided on the mobile unit and in the medical center. Responsible for all reports related to productivity and patient outcomes. Assist in providing services in event of emergency employee shortfall.

  • Responsible for timely and accurate reporting of STI test results of results to all State and other agencies. Responsible for regulatory compliance as mandated by the NC Division of Public Health regarding HIV/STI testing.

  • Assist the Medical Director and Quality Improvement Manager with Risk Management Policies and Procedures and the coordination of the health center risk management activities. Assists with safety and laboratory compliance. Coordinate tracking and reporting of clinical outcomes and follow-up of corrective action plans.  Assists the Medical Director, QI Manager and the Clinical Excellence and Quality Committee (CEQC) in the development of the Quality Improvement (QI) plan to include objectives, policies, standards and corrective procedures.

  • Responsible for developing methods for data collection and extracts data as required.

  • Participate in staff and management meetings as related to QI activities.  Assist with coordination of monthly quality improvement meetings. 

  • Prepare QI reports and statistical data.

  • Provide in-service training to non-provider staff in the area of quality improvement.

  • Review QI tools and surveys and provides technical assistance to staff.

  • Assist with interim and annual UDS, PCMH and Meaningful Use reports.

  • Attend conferences and training sessions as requested.

  • Organizes the activities of the CEQC.

  • Assists the Medical Director and QI Manager, adult and pediatric clinicians in the planning of a systematic, organization-wide approach to identifying measurable indicators for quality standards and improve performance.

  • Assists managers, clinicians, and practice staff with the preparation and assessment of quality reporting for OIC, including OIC clinical protocols and grant required indicators.

  • Leads process improvement teams in the development of process improvement plans, consistent with the quality protocols and standards identified by CCNC, AAP, HEDIS, NCQA, etc. 

  • Provides education on performance improvement as necessary.

  • Directs QI activities, compiles data using sampling techniques, statistical analysis and computer resources

  • Analyzes and interprets data to determine quality of patient care and to identify problems, patterns, and high-risk activities.   In this role works closely with OIC’s IT staff and EHR team

  • Disseminates data and results of studies.

  • Develops and maintains clinical and administrative records and reporting systems.

  • Identifies applicable licensure and accreditation regulations and standards.

  • Leads each of OIC’s practices to PC PCMH certification.

  • Ensures providers are notified of changes in standards and conditions.

  • Develops criteria to measure success of program protocols and procedures.

  • Assists staff in identifying training needs; trains on purpose, scope, administration, and practice of QI.

  • Other duties as assigned.

Registered Nursing (RN) or Licensed Practical Nurse (LPN) is required for this position.

This person should demonstrate project management skills, excellent oral and written communication skills, highly developed computer skills, organizational skills, analytical reasoning, and the ability to think critically. This position requires a person who is a self-motivated, upbeat leader.

Equal Opportunity Employer

OIC, Inc. is an equal opportunity employer.  OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, political affiliation and/or any other status protected by law.

Diversity Statement

OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling OIC, Inc.’s vision and goals.

Thank you for your interest in employment with OIC, Inc.